How to pick the right cloud telephony solution for your business

Author:Charlie Heywood

How to pick the right cloud telephony solution for your business

cloud telephony

Cloud telephony offers organisations across multiple sectors substantial operational advantages. No more buying a physical telephony system and installing it somewhere on your premises. No more costly hardware maintenance, call charges or electricity bills. Much smoother pathways to adding additional functionality, without installing extra hardware or ISDN lines. 

How do you evaluate DRaaS providers? Here are our three recommended considerations

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So, you’ve decided that it’s time to invest in disaster recovery as a service (DRaaS). You know that your organisation needs to take DR seriously, and you think that the low upfront costs and ongoing flexibility of a cloud-based service will suit you best. You’ve built the business case and got sign-off from your business leaders. The hard part’s over, right?

Discovering the business value of IT managed services

What are IT managed services for? ‘Keeping the lights on’ is a common refrain, characterising such services as focused primarily on maintaining day-to-day operations. This function is undoubtedly vital – lose access to key business applications or systems and your operations could rapidly grind to a halt, with all the revenue and reputational impacts that entails – but in an era where multiple enterprise technologies are battling for boardroom attention, it is not enough to build a truly compelling business case for IT managed services.

Future-proofing your business with Office 365

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How many platforms and applications did you use for work today? Did you work on the move? Maybe you accessed your emails or called your colleague using your phone or laptop? For most of us, working patterns have changed dramatically over the past few years. The expectation is that we should be able to transition from one device to another with ease so that we can work where we want to and work smarter.