Posted on
January 20, 2020

Customer experience should be a critical priority for any business. No matter what your size or sector, no matter whether you are selling to other businesses or directly to consumers, customer experience is the quality which makes you memorable, reliable, and keeps those customers coming back.
You might think that Enterprise Resource Planning (ERP) software has more to do with the behind-the-scenes operations of your business than how your customers interact and engage with you. But in fact, ERP software has everything to do with your customer experience – and, chosen and deployed well, it can make said customer experience stand head and shoulders above the competition. Let’s take a closer look at how.