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Why a downturn could be a good time to invest in ERP

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Times are tough with uncertainty caused by the coronavirus pandemic and an impending global recession weighing heavily on the minds of executives. 

But even dark clouds can have a silver lining. A downturn can present an excellent opportunity to invest in the future and carve out further differentiation from your competitors. It may seem like an audacious decision to invest in ERP during a recession, but there are, in fact, a number of compelling reasons to consider it.

Signs of ERP readiness

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ERP systems are some of the most comprehensive enterprise software packages of all. They cover myriad different business functions, from accounting and finance, to sales and marketing, to human resources and payroll, and they enable the seamless sharing of information between these different functions. As such, they streamline and automate manual processes, reduce error, enhance customer relations and ultimately support business growth.

How to avoid common ERP implementation mistakes

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Getting started with a new ERP system? No doubt you are excited to start harnessing a raft of benefits, from process and resource efficiencies to new forms of business intelligence. However, there are some hurdles to get over before you get there. Plenty of ERP implementations hit obstacles along the way – but so many of these are easily avoided. Here are some of the most common.

A guide to ERP ecommerce integration

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Integrating your ecommerce and ERP systems can unlock a whole new era of streamlined business processes, sophisticated business intelligence and, ultimately, sustainable business growth. However, it can also be a complex and costly process to undertake – so you need to not only be sure the time is right, but also plan your integration down to the last detail.

In this extended blog, we’re helping you decide whether the time is right to integrate your ERP and ecommerce systems, and guiding you through the key considerations when it comes to planning, undertaking and evaluating your integration.

How ERP improves customer experience

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Customer experience should be a critical priority for any business. No matter what your size or sector, no matter whether you are selling to other businesses or directly to consumers, customer experience is the quality which makes you memorable, reliable, and keeps those customers coming back.

You might think that Enterprise Resource Planning (ERP) software has more to do with the behind-the-scenes operations of your business than how your customers interact and engage with you. But in fact, ERP software has everything to do with your customer experience – and, chosen and deployed well, it can make said customer experience stand head and shoulders above the competition. Let’s take a closer look at how.

How to calculate ROI of software development

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Developing your own software, whether in-house or outsourced? This can be a powerful way of ensuring that you deploy applications which are genuinely tailored to your needs or which deliver functionality that you cannot find off-the-shelf. The trouble is, measuring the return on investment (ROI) on a specially developed application can be tricky. And with many software development cycles taking many months and involving a great deal of manpower, you want to be sure that it was all worth it.

Driving digital transformation with the cloud

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Achieving digital transformation is a key strategic goal for many businesses. It’s a broad objective, tweaked and tailored to suit the context of the organisation in question. Generally speaking, however, digital transformation involves not merely deploying more digital technology, but deploying it in ways that make business processes more efficient, drive the development of new products or services, or collect data to generate new insights and strategies. Digital transformation done well can help companies to innovate and optimise, and ultimately stay ahead in a competitive world.