SAP Business One for retail & eCommerce
Make every online interaction feel like your best service
Connect your inventory, insights and customer experiences to outperform larger retailers.
From your website to marketplace channels, we’ll optimise every touchpoint for better margins and happier customers.
At-a-glance: SAP Business One for eCommerce
With so many demands and channels come too many systems
Eliminate the complexity with SAP Business One.
By connecting every aspect of your digital operations, SAP Business One can help you put an end to stock surprises, missed sales opportunities and delays that impact your margins and customer experience.
Instead, you can quickly access the data and communications you need to manage your sales, promotions, deliveries and customer relationships.
Just like the bigger players.
SAP B1 wholesale & distribution features
See how SAP B1’s features solve daily wholesale & distribution challenges
And increases profit margins and customer satisfaction in the process.
SAP Business One gives you the tools to manage and connect your stock, suppliers, orders and delivery from one platform. And gives the data you need to make smarter, more confident decisions for growth.
OMNICHANNEL INVENTORY MANAGEMENT
Optimise stock levels and ensure product availability across all channels
Get real-time visibility and control over your inventory across websites and marketplaces.
SAP Business One helps you balance inventory across channels, reducing costs while meeting customer demand.
Real-time stock updates: Sync inventory levels across all sales channels instantly.
Automated reordering recommendations: Prevent stockouts and overstocking with smart replenishment.
Multi-location management: Easily track and transfer stock for efficient fulfilment
ORDER PROCESSING AND FULFILMENT
Streamline operations from click to delivery
Efficiently manage orders from multiple channels in one unified system.
SAP Business One enables you to process orders faster and more accurately, improving customer satisfaction.
Centralised order management: Handle orders from all channels in a single platform.
Prioritise order: Assign priorities to meet the demands of your customers.
Real-time order tracking: Provide customers with up-to-date information on their purchases.
CUSTOMER EXPERIENCE MANAGEMENT
Build customer loyalty and drive repeat purchases
Deliver personalised experiences across all touchpoints.
SAP Business One helps you understand and engage your customers more effectively, boosting satisfaction and sales.
360-degree customer view: Access complete customer information and purchase history.
Personalised marketing: Create targeted campaigns based on customer behaviour and preferences.
Customer Trends: Analyse customer spending and drive targeted campaigns
Loyalty program management: Easily set up and manage customer reward programs.
WHY APH?
In retail, experience matters – including your implementation partner’s
Your retail success needs more than just powerful software.
ERP implementation failures in eCommerce can freeze online sales, fragment customer experiences, and damage brand reputation. Success depends on having a partner who can bridge the gap between SAP and digital commerce operations. And one that understands everyone’s needs – from your fulfillment team to your digital marketers – to ensure the solution drives both customer experience and commercial success.
Proven experience
We speak your language but listen first
You’ll work with a team that’s implemented SAP for eCommerce businesses across the UK. One that understands both your digital challenges and how to solve them through SAP.
“We know that SAP Business One has a huge amount to offer but we simply weren’t making the most of it. APH enabled us to fully integrate our eCommerce operation with our ERP software, which makes for massive efficiency improvements and much greater business intelligence.“
Maureen Hart / Director at Proactive
Strategic partnership
You’ll want to run ideas by us, not costs
We believe successful implementations start with understanding your unique processes and challenges. That’s why we spend time with your digital team, talk with your fulfillment managers, and ensure SAP aligns perfectly with your operation.
“I don’t think there’s any IT project that we wouldn’t discuss with APH first.” We’ll sound them out and they may come back and say, “Have you thought of doing it this way?” And it’s better. With our past vendor, we’d call them and say, “How much does that cost“
Max Sheridan / Managing Director, Algeos
Family-run values since 1984
We continue earning your trust long after go-live
With APH, it’s always personal. We may have grown in expertise, but we’ll never outgrow your business. And we’ve never sold out.
“They knew what our problems were and asked the right questions. But there was an element of, “Been there done that, don’t worry about it. It’s all good. We know what we’re doing.“
Steve Horder / CEO, PCS Instruments
APH CUSTOMERS
Specialists in SAP Business One implementation
for eCommerce SMEs
Our SAP Business One implementation methodology
Because in ecommerce, speed and accuracy are everything
We deliver complex integrations without disrupting your operations.
We know how much rests on your SAP project – every minute of downtime affects sales and customer satisfaction. Our Accelerated Implementation Program combines SAP best practices with deep eCommerce expertise to ensure smooth integration and minimal disruption.
INTEGRATION PARTNERS & APPS
Integrate SAP Business One with leading eCommerce applications
Our SAP Business One eCommerce integration partners
SAP FAQs
- Cost & ROI
- Implementation & Integration
- Order Management & Fulfillment
- Stock & Inventory
- Support & Maintenance
Most implementations take 9-12 months, but we plan carefully to minimise disruption to your operations. We’ll provide a detailed project timeline after our initial discovery sessions, including integration milestones.
SAP Business One integrates with major platforms including:
We’ll assess your current setup and recommend the most efficient integration approach.
The system provides:
Yes. SAP Business One handles:
The system provides real-time inventory management:
While immediate benefits include better inventory visibility and automated order processing, significant ROI typically appears within 6-9 months through:
We provide added functionality to ensure you can cope with the high-peak sales periods.
We schedule updates during your quietest periods and provide:















