SAP Business One for professional services

The professional services business is all about delivering services that delight your customers. If the delivery of services is not organised and your team is not optimally utilised, the business will suffer from low profit margins and low customer satisfaction.

This challenge is experienced by every kind of professional services provider: management consultants, maintenance services, information technology, software development, marketing and scientific services.

We work closely with professional services companies to deliver SAP Business One implementations that help them optimise their staff, manage costs and provide outstanding customer service.

For example, a leading software development company came to us for help with tracking all the expenses and services delivered by more than 100 software developers and consultants via multiple subsidiary companies around the world.

How SAP Business One and APH can benefit professional services companies:

Manage costs

One of the biggest challenges is the ability to manage costs within a specific job or project. Part of the problem is the control of invoicing which, given the number of individual inputs, can be a long and complicated manual process without a capable system.

Often, standard ERP or accounting packages are not able to help professional services companies measure the true profitability relating to the delivery of services for each customer project. SAP Business One from APH allows you to track costs quickly and efficiently.

Managing time

Professional services businesses rely heavily on the optimal use of staff and sub-contractor time on site. A common issue is capturing the necessary information to be able to charge clients with confidence.

With working out in the field, it can be tricky to ensure timesheets are completed in a timely manner. However, providing employees with mobile and portal applications through SAP Business One can help bridge this gap. Ensuring this process is efficient means your company’s cash-flow is maintained at a healthy level.

Purchase requisitions

With a distributed workforce, keeping track of purchase requests and their associated costs can be a challenge. Being able to track purchases by project helps project managers to manage the purchase spend on the project.

It is an objective of the purchasing team to ensure components/services are bought at the right price to meet the budget of the project. Having a system with the ability to track purchase quotations means businesses can keep track of their suppliers. For external workers, a mobile application equipped to raise purchase requests saves on unnecessary duplication of work and streamlines the process.