Why should you use APH managed solutions?
Any managed service provider should put its clients first, but at APH we go beyond expectations, with end-to-end IT service management centred firmly on you throughout.
Our managed services begin with a thorough consultation and, where appropriate, an audit of your existing systems, so that we can tailor an IT management contract to your specific needs.
This means our managed IT support is customised to give you what you need, to grow with your business in the future, and to adapt to changes in your operations and in ICT hardware and software in general.
Covering all your technical and technology needs
At APH we pride ourselves on being a full-service managed IT service provider. This allows us to deliver a seamless suite of managed IT services that together, cover every aspect of running a Digital Era business.
We are highly experienced managed IT providers ready to give you the services you need. Whether that’s optimising your server infrastructure or installing new network storage, improving your website hosting or tackling threats from the dark web, we’re on your side. Our services include:
Connectivity
With e-commerce, email, networking and IP telephony so prevalent in modern business, making the right investment in connectivity infrastructure for your business is crucial.
Hosting
Maximise the efficiency of your network and the productivity of your organisation through APH website and data hosting services, which is a kind of 'active storage'.
CloudBackup Remote Storage
Utilise flexible, efficient and cost-effective managed cloud backup services via the APH CloudBackup product, which is a Baas backup service.
CloudProtect Web & Spam Filtering
APH provides managed antivirus services, web filtering & spam filtering via CloudProtect, a comprehensive suite of protection against the most common cyber security threats encountered by businesses of all sizes and types.
Microsoft Office 365
Microsoft 365 provides additional collaboration beyond the standard Microsoft software suite, incorporating SharePoint, OneDrive, Teams and added security improvements via services such as Azure Endpoint Manager.
Support & Monitoring
APH's 24x7 intelligent IT managed Support & Monitoring watches over your network and hardware, to proactively identify any developing faults in LANs and WANs, routers and network switches, storage devices, workstations and more.
How our Managed IT Services perform
See a selection of some of our outstanding performance statistics from across our managed IT sector.
97%
Average client happiness factor score in 2022.
86
Current Net Promoter Score (NPS) Score in 2022.
71%
Of our client support tickets have been resolved in the same day in 2022.
Highest standard of business partnerships
Our business partnerships highlight why we are so highly regarded among IT managed services companies, with affiliations and accreditations that demonstrate our impressive track record.
You can read more about our professional partnerships on our website, but some examples of our affiliations include:
Dell
Dell Partner Status for the supply of Dell PCs, servers and network solutions.
Microsoft Silver Partner
Microsoft Silver Partner for the provision of cloud/hybrid solutions built on Office 365.
Cisco Partner
Cisco partnership allows us to integrate, build, consult, and sell Cisco solutions, software, and services tailored to your specific business needs.
Veeam
Registered Veeam Cloud & Service Provider for the delivery of Veeam-powered virtualised data backups.
DUO MSP
Duo Managed Service Provider for trusted access and authentication solutions.
ESET
ESET Partnership to deliver robust security including web security and antivirus.
Lexmark
Lexmark Registered Partner to supply Lexmark printers and other peripherals.
A simple switch to APH Managed IT services
APH make it easy to switch from other companies, or to integrate your existing software and systems into our IT managed support. Our business partnerships listed above detail some of the brands whose products we can supply and include into our IT delivery management services.
Whatever you have in place, we can conduct an audit and recommend any appropriate updates and upgrades. Essential legacy hardware and software can be retained to prevent disruption to your business, while we implement newer ERP and cloud platforms to support future growth and greater efficiency.
Every stage in the process is driven by a desire to minimise administrative burdens, maximise productivity, extend budgets and ultimately, to drive profits for your business. We do this by becoming an extension of your organisation, rather than an external entity – a virtual department you can call for help 24/7.
What our clients say
Enquire about APH Managed IT services
If you have any further interest in our Managed IT services please get in touch and our expert technicians will be happy to help.
