Our managed services include proactive monitoring, help desk support, hosting, security management, regular maintenance, strategic IT planning and technology consulting. We ensure our service packages meet your specific business needs and budget.

We respond to critical issues within an hour (average = 15 minute), with an average resolution time of under 4 hours. All issues are prioritised based on business impact, with clear communication throughout the process.

No. We serve businesses with 10-200 employees, but our flexible approach means we can scale our services to match your needs. As a family-run business ourselves, we understand the challenges of growing companies.

Yes. Each client has a dedicated account manager who knows your business inside out, plus direct access to your support team. You’ll never have to explain your setup repeatedly or deal with anonymous help desk agents.

We have a structured onboarding process that includes a thorough assessment of your current environment, documentation of all systems, and a carefully planned handover. We work directly with your previous provider to ensure a smooth transition with zero downtime.

Unlike larger MSPs, we provide personalised service with direct access to decision-makers. Unlike smaller providers, we have the resources and expertise to handle complex environments. We’re large enough to deliver but small enough to care.