Microsoft 3652025-11-10T10:36:56+00:00

Microsoft 365 set-up & support

“I didn’t know it could do that!”

Turn those moments into everyday business advantages

Get the full potential of Microsoft 365 without the learning curve. We handle the technical setup and provide ongoing support in plain English, helping you discover features that transform how your business works.

Part of our fully managed IT services

Just one of the ways we help you work smarter, stay secure and grow with confidence

Accredited

Microsoft Office365 advisors

15-minute

response when you need us

100%

security score for peace of mind

40+ years

helping businesses work smarter

Part of our fully managed IT services

Just one of the ways we help you work smarter, stay secure and grow with confidence

Accredited

Microsoft Office365 advisors

15-minute

response when you need us

100%

security score for peace of mind

40+ years

helping businesses work smarter

APH offered us the perfect balance between the scale and experience needed to offer a really best-in-class solution, and the personal approach of a smaller organisation. From the start, APH understood our needs and ambitions. Moving to Microsoft 365 gave us vastly improved flexibility, and with APH looking after our infrastructure, we can focus on growing our business.

Laura Birchall,

Finance Director,

Renthal

Why get Microsoft Office 365 help?

There’s hidden productivity potential in Microsoft 365

But many businesses barely scratch the surface

Microsoft 365 contains powerful tools that can transform your daily operations that are largely overlooked:

  • Automation features that eliminate repetitive tasks

  • Collaboration tools that streamline teamwork across locations

  • Security capabilities that protect without disrupting workflow

  • Integration options that connect your entire business ecosystem

We’ll configure Microsoft 365 to match how your business actually works – turning “I wish we could…” into “I didn’t know we could do that!” All with ongoing support delivered in plain English, so technology becomes an asset, not an obstacle.

What we do

Complete Microsoft 365 set-up & support

How we support you to work smarter, not harder

There’s a lot hiding in Microsoft 365 that could transform how you work. Our complete support package helps you discover and use these features in ways that actually make sense for your business. No complexity, no technical headaches – just practical solutions that make you wonder why you didn’t use them sooner.

Smart setup

  • Configurations that match your workflow

  • Security that works in the background

  • User access made simple

  • Data protection without the complexity

Smooth implementation

  • Teams setup and optimisation

  • SharePoint that makes sense

  • Painless email migration

  • Easier mobile access

  • Seamless migration from any platform

Ongoing support & learning

  • “How do I?” becomes “I’ve got this”

  • Regular feature updates you’ll understand

  • Peace-of-mind security monitoring

  • Quarterly “Did you know?” reviews

Our Microsoft 365 set-up & support is just one part of our fully managed IT services packages that helps your business grow smarter with the right technology for your needs.

The APH difference

How our clients say we’re different

We could tell you what makes us different. But we think our clients say it better:

Traditional Providers

What you get with APH

  • Generic help desk

I can call my account manager directly – he knows our business inside out. And our account manager is persistent. If he’s doing something for us, he gets it done and then updates you.

John Mark Watson, Managing Director, John Mark Ltd

  • Reactive fixes

I’m surprised every time APH notify me of a network problem – 9 times out of 10 they’ve fixed it before I even know it’s happened.

Geoff Openshaw, Jenome UK Ltd

  • One-size-fits-all

APH offered us the perfect balance between the scale and experience needed to offer a really best-in-class solution, and the personal approach of a smaller organisation. From the start, APH understood our needs and ambitions.

Laura Birchall, Finance Director, Renthal Ltd

  • Technical jargon

Our last provider didn’t really care to put it into non-IT terms for you. I can say to Andy, ‘Just tell me that again, but in a way I’ll understand.

John Mark Watson, Managing Director, John Mark Ltd

  • Short-term fixes

I don’t think there’s any IT project that we wouldn’t discuss with APH first. We’ll sound them out and they may come back and say, ‘Have you thought of doing it this way?” And It’s better.

Max Sheridan, Managing Director, Algeos

FAQs
How quickly can we get started?2025-05-21T09:58:32+00:00

Whether you’re moving to Microsoft 365 or optimising your current setup, most businesses are up and running in 2-4 weeks. We handle all the technical work in the background while you keep working. Once everything’s set up, we’ll show you simple ways to get more done with less effort. The transition is smooth, and you’ll start discovering better ways to work from day one.

How do you keep our data secure?2025-05-21T09:58:57+00:00

We implement Microsoft’s advanced security features in a way that protects your business without getting in your way. This includes intelligent threat protection, data loss prevention, and multi-factor authentication – all configured to work seamlessly with your normal routines. You get enterprise-grade security without the complexity.

Can you move our existing files and emails?2025-05-21T09:59:32+00:00

Absolutely. We handle the entire migration process, carefully moving all your emails, documents, and data into Microsoft 365. Nothing gets lost, and everything ends up exactly where you need it. You’ll find your files in a more organized, easier-to-use setup that makes perfect sense for your team.

What kind of training do you provide?2025-05-21T09:59:53+00:00

We focus on practical training that shows you the features you’ll actually use. Instead of overwhelming technical sessions, we provide focused guidance based on how you work. We’ll reveal time-saving shortcuts, smarter ways to collaborate and simple solutions to common challenges. Plus, we’re always available to show you new features as you need them.

What support do we get?2025-05-21T10:00:16+00:00

Think of us as your Microsoft 365 experts on call. Beyond just fixing technical issues (which we handle in 15 minutes on average), we proactively show you better ways to work. This includes unlimited technical support, regular check-ins, security monitoring, and quarterly reviews where we reveal new features that could help your business. You get both expert problem-solving and ongoing productivity improvements.

How do updates and changes work?2025-05-21T10:00:37+00:00

We manage all updates and changes behind the scenes, testing them first to ensure they won’t disrupt your work. You’ll automatically get access to new features and security improvements without any technical hassle. We’ll let you know about important updates and show you any new capabilities that could help your team work smarter.

Ready to get more from Microsoft 365 and your IT?

Let’s talk about:

  • Your current challenges

  • Your workflow needs

  • Security requirements

  • Support options

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