Managed Hosting Services2025-11-10T10:32:08+00:00

Managed Hosting Services for Growing SMEs

Hosting powered by people, not just servers

Enterprise-grade infrastructure with support that understands your business

Experience the difference that personal attention makes. Get reliable infrastructure that scales with your needs, plus direct access to experts who understand your business challenges and speak your language.

Part of our fully managed IT service

So you get reliable hosting with the expert support to match.

99%

uptime guaranteed

24/7

monitoring & support

ISO 27001

datacentres

Family-run

since 1984

Delivered as part of our fully managed IT packages

So you get the connectivity you need, plus the expert support to keep everything running smoothly

99.9%

uptime guaranteed

15-minute

response time

200+

businesses connected

Tailored

connectivity to suit your requirements

“After moving to a hybrid working model during Covid, we found our server struggled with the number of remote staff trying to connect all at once. We already used APH for cyber security training and were able to move our software on to APH’s high-speed hosting, which we’ve found to be fast and reliable ever since.“

Mark Price, Managing Director,

Apollo Gardening

What is hosting?

Hosting is where your business-critical files, applications, and data live. Think of it as ‘active storage’ that keeps everything running smoothly, secure, and accessible whenever you need it.

Flexible hosting solutions

Hosting solutions that grow with your business

From single servers to complete infrastructure, tailored to your needs

Whether you need dedicated resources for critical applications or the flexibility of cloud solutions, we’ll help you find and implement the perfect setup. No overselling, no technical jargon – just reliable hosting backed by people who understand what your business needs to succeed.

Dedicated Hosting

For business-critical applications

  • Guaranteed resources

  • Complete control

  • Enhanced security

  • Predictable performance

  • Tailored configuration

Shared Server Hosting

Flexible, scalable solutions

  • Pay for what you use

  • Instant scalability

  • Geographic redundancy

  • Rapid deployment

  • Cost-efficient growth

Hybrid Solutions

The best of both worlds

  • Custom configurations

  • Optimised performance

  • Cost efficiency

  • Maximum flexibility

  • Ideal for varied workloads

What’s included

More than just server space

Hosting with a human touch makes all the difference

Our managed hosting goes beyond providing server space. We deliver comprehensive solutions designed to ensure you get the right hosting for your specific business needs, with friendly, dedicated support you can rely on when you need it most.

Expert Support

A team that knows your business

  • Direct access to your dedicated support team

  • Clear, jargon-free communication

  • Proactive monitoring and issue prevention

  • Strategic guidance for growth

  • 15-minute average response time

Infrastructure Quality

Enterprise-grade without enterprise costs

  • Tier 3 data centers with 99.9% uptime

  • Redundant power and cooling

  • Advanced security protocols

  • Regular hardware updates

  • Comprehensive monitoring

Future-Proof Solutions

Hosting that works now and in the future

  • Flexible scaling as your needs change

  • Regular capacity planning

  • Technology roadmapping

  • Growth-aligned pricing

  • Quarterly performance reviews

Technical specifications

Enterprise-grade infrastructure powering your business

High-performance technology, optimised for reliability and speed

Behind our personalised service is a robust technical infrastructure designed for business-critical operations. Our hosting platform features:

Network Infrastructure

  • Internal 10Gbps network connectivity

  • Multi-carrier internet lines for enhanced redundancy

  • Enterprise-grade routing and switching

  • DDoS protection and traffic filtering

Server Technology

  • Latest-generation Intel Xeon processors

  • NVMe SSD storage for maximum performance

  • Dell Enterprise hardware with redundant components

  • Virtualisation platform

  • Daily backups with variable retention policies to suit your requirements

Security & Compliance

  • ISO 27001 certified data centers

  • 24/7 CCTV and access control systems

  • Advanced firewall protection

  • Backed by our CyberProtect security to provide regular patches and updates

  • Optional compliance packages for GDPR, PCI-DSS, and industry requirements

Our managed hosting services are just one part of our fully managed IT services packages that scale with your growth.

The APH difference

How our clients say we’re different

We could tell you what makes us different. But we think our clients say it better:

Traditional Providers

What you get with APH

  • Generic help desk

“I can call my account manager directly – he knows our business inside out. And our account manager is persistent. If he’s doing something for us, he gets it done and then updates you.“

John Mark Watson, Managing Director, John Mark Ltd

  • Wait times & tickets

“When we need something, we get straight through to someone who can actually help. No waiting, no explaining our setup repeatedly.“

Steve Horder, CEO, PCS Instruments

  • Reactive fixes

“I’m surprised every time they notify me of a network problem – 9 times out of 10 they’ve fixed it before I even know it’s happened.“

Geoff Openshaw, Jenome UK Ltd

  • One-size-fits-all

“They suggested a solution for exactly what we do, whereas others just tried to patch things up with a standard solution.“

John Mark Watson, Managing Director, John Mark Ltd

  • Technical jargon

“Our last provider didn’t really care to put it into non-IT terms for you. I can say to Andy, ‘Just tell me that again, but in a way I’ll understand’.“

John Mark Watson, Managing Director, John Mark Ltd

Getting started

Simple migration, seamless support

We handle the technical complexity, you focus on your business

Transitioning to APH hosting is straightforward and designed to minimise disruption to your operations.

1/

Assessment

  • Current needs analysis

  • Future requirements planning

  • Infrastructure mapping

  • Performance benchmarking

2/

Migration Plan

  • Zero-downtime migration strategy

  • Risk mitigation procedures

  • Clear timelines and milestones

  • Staff communication planning

3/

Implementation

  • Expert handling of all technical aspects

  • Regular progress updates

  • Thorough testing at each stage

  • Staff orientation as needed

4/

Ongoing Support

  • 24/7 proactive monitoring

  • Regular performance reviews

  • Growth planning consultations

  • Continuous optimisation

FAQs
What type of hosting do I need?2025-05-21T08:23:08+00:00

That depends on your specific business requirements. Whether you need a single server, fully hosted desktop, or a hybrid solution, we’ll guide you to the option that makes the most sense for your operations—no jargon, no upselling, just honest advice based on what your business actually needs.

How secure is your hosting?2025-05-21T08:23:37+00:00

We take security seriously. Backed by our CyberProtect security package and multi factor authentication with regular updates, enterprise-grade data centers, and comprehensive monitoring, your data is protected from day one. We implement multiple security layers and stay vigilant about emerging threats to keep your business safe.

What support is included?2025-05-21T08:24:01+00:00

You’ll get direct access to a support team that knows your business, speaks your language, and is always ready to help. From proactive monitoring to strategic advice, we’re here to ensure your hosting runs smoothly. Our support isn’t an add-on—it’s an integral part of our service.

How quick is your response time?2025-05-21T08:24:23+00:00

We’re built for speed. You’ll always have direct access to someone who can help, without being stuck in ticket queues. Our average response time is 15 minutes, and many issues are resolved before you even know about them thanks to our proactive monitoring.

Can we scale easily?2025-05-21T08:24:44+00:00

Absolutely. Whether you need to scale up for growth or scale down temporarily, our solutions are designed to be as flexible as your business requires. We regularly review your usage patterns and can quickly adjust resources to match your changing needs.

What about backup and recovery?2025-05-21T08:25:06+00:00

We’ve got you covered. Automatic backups, redundant systems, and robust recovery options means your data is always safe and accessible, no matter what happens. Our comprehensive disaster recovery planning ensures your business can continue operating even in worst-case scenarios.

Ready for reliable hosting and personal, fully managed IT support?

Let’s talk about:

  • Your hosting needs

  • The migration process

  • Our IT support options

  • Growth plans

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