Business Connectivity Services2025-11-10T10:35:30+00:00

Business connectivity services

We treat your connection downtime like our own

Because when your connection is down, your business systems and relationships are down.

From single-site setups to multi-location networks, get business-grade connectivity that’s dependable, secure and supported by a family-run team that speaks your language.

Delivered as part of our fully managed IT packages

So you get the connectivity you need, plus the expert support to keep everything running smoothly

99%

uptime guaranteed

15-minute

response time

200+

businesses connected

Tailored

connectivity to suit your requirements

Delivered as part of our fully managed IT packages

So you get the connectivity you need, plus the expert support to keep everything running smoothly

99.9%

uptime guaranteed

15-minute

response time

200+

businesses connected

Tailored

connectivity to suit your requirements

“Connectivity is key for our business, our location at Liverpool Docks had limited connectivity options due to blocked ducts in the privately owned roadway. Our leased wireless line were slow, with no options for a wired connection. APH installed a wired leased line in our adjacent premises and set up a wireless bridge to give us a 100 Mbps leased line with 4G backup at our original site.“

Colin Bates, Operations Manager,

Bulk Powder Terminals

Flexible connectivity options

Business connectivity that grows with you

From broadband to dedicated lines, get the right connection for your needs

We understand that every business has unique connectivity requirements. Our solutions range from cost-effective business broadband to high-capacity leased lines, all with the reliability and support you need to keep your business running smoothly.

Business Broadband

For cost-effective connectivity

  • Reliable business-grade service

  • Prioritised business traffic

  • Enhanced security features

  • UK-based support team

Leased Lines

For mission-critical operations

  • Guaranteed symmetric bandwidth

  • 99.99% uptime SLA

  • Dedicated connection

  • Rapid fault resolution

Multi-site Networking

For connected operations

  • Seamless site-to-site connectivity

  • Centralised management

  • Consistent performance

  • Scalable as you grow

What’s included

Connectivity backed by real people

Because technical excellence needs a human touch

All our connectivity solutions come with the technical capabilities you expect and the personal support that makes the difference when issues arise.

Fast response support

A team that knows your business

  • Direct access to your support team

  • 15-minute average response time

  • Proactive monitoring

  • Plain English communication

Business-grade infrastructure

Enterprise quality without enterprise costs

  • Multiple carrier relationships

  • Resilient network design

  • Advanced security features

  • Regular performance reviews

Future-proof solutions

Connectivity that grows with you

  • Easy bandwidth scaling

  • Technology roadmapping

  • Regular capacity planning

  • Flexible contract options

Our business-grade connectivity is one part of our fully managed IT service

Designed to keep your people productive, your systems secure and your growth on track.

The APH difference

How we’re different

We could tell you what makes us different. But we think our clients say it better:

Traditional Providers

What you get with APH

  • Generic help desk

“I can call my account manager directly – he knows our business inside out. And our account manager is persistent. If he’s doing something for us, he gets it done and then updates you.“

John Mark Watson, Managing Director, John Mark Ltd

  • Wait times & service levels

“When we need something, we get straight through to someone who can actually help. No waiting, no explaining our setup repeatedly.“

Steve Horder, CEO, PCS Instruments

  • Reactive fixes

“AI’m surprised every time they notify me of a network problem – 9 times out of 10 they’ve fixed it before I even know it’s happened.“

Geoff Openshaw, Jenome UK Ltd

  • Technical jargon

“Our last provider didn’t really care to put it into non-IT terms for you. I can say to Andy, ‘Just tell me that again, but in a way I’ll understand’.“

John Mark Watson, Managing Director, John Mark Ltd

Getting started

Smooth transition, minimal disruption

We handle the technical details, you keep running your business

Switching to APH connectivity is straightforward and designed to minimise disruption to your business.

1/

Assessment

  • Current needs analysis

  • Site surveys

  • Performance requirements

  • Future growth planning

2/

Solution Design

  • Tailored connectivity options

  • Resilience planning

  • Migration strategy

  • Clear timelines

3/

Implementation

  • Coordinated installation

  • Minimal downtime

  • Thorough testing

  • Staff orientation

4/

Ongoing Support

  • 24/7 monitoring

  • Regular performance reviews

  • Proactive maintenance

  • Strategic guidance

FAQs
What types of connectivity do you offer?2025-05-20T16:53:08+00:00

We provide a range of solutions including business broadband, fibre leased lines, and multi-site networking. Each option is tailored to your specific needs, balancing performance, reliability, and cost.

How quickly can you respond to connection issues?2025-05-20T16:53:32+00:00

Our average response time is 15 minutes. We monitor connections 24/7 and often resolve issues before you’re even aware of them. If you do experience a problem, you’ll speak directly with someone who knows your setup.

Can you support multiple locations?2025-05-20T16:53:58+00:00

Absolutely. We specialise in connecting multiple sites with consistent, reliable service. Whether you have two locations or twenty, we’ll design and implement a solution that gives you seamless connectivity across your entire business.

How do you ensure reliability?2025-05-20T16:55:06+00:00

We use redundant systems, multiple carriers, and proactive monitoring to maintain our 99.99% uptime guarantee. We also conduct regular performance reviews to identify and address potential issues before they affect your business.

What happens if we need to upgrade our bandwidth?2025-05-20T16:55:28+00:00

Scaling your connectivity is simple. As your business grows, we’ll work with you to increase capacity with minimal disruption. Our solutions are designed to grow with you, without requiring a complete overhaul of your infrastructure

Is there a minimum contract term?2025-05-20T16:55:51+00:00

Contract terms vary by solution, but we offer flexible options designed around your business needs. We don’t believe in locking you into lengthy contracts for services that don’t deliver value.

Ready for reliable business connectivity with personal IT support?

Let’s talk about:

  • Your connectivity needs

  • Performance requirements

  • Support expectations

  • Growth plans

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