Why businesses choose APH
How we deliver on our promises
Facing IT challenges that hold your business back?
Many businesses we talk to are finding their current IT support:
The good news? There’s a better way to manage your IT.
Essential IT Managed Services for growing businesses
Covering all your technology and technical needs
From day-to-day support to strategic planning, we provide everything you need to run and protect your business. We’ll help you choose the right solutions for where you are now, then scale them as you grow.
The APH difference
Get more than IT support – get a partner who understands what growing businesses really need
Traditional IT Managed Services
What you get with APH
“I can call my account manager directly – he knows our business inside out. And our account manager is persistent. If he’s doing something for us, he gets it done and then updates you.“
John Mark Watson, Managing Director, John Mark Ltd
“I’m surprised every time APH notify me of a network problem – 9 times out of 10 they’ve fixed it before I even know it’s happened.“
Geoff Openshaw, Jenome UK Ltd
“APH offered us the perfect balance between the scale and experience needed to offer a really best-in-class solution, and the personal approach of a smaller organisation. From the start, APH understood our needs and ambitions.“
Laura Birchall, Finance Director, Renthal Ltd
“Our last provider didn’t really care to put it into non-IT terms for you. I can say to Andy, ‘Just tell me that again, but in a way I’ll understand.“
John Mark Watson, Managing Director, John Mark Ltd
“I don’t think there’s any IT project that we wouldn’t discuss with APH first. We’ll sound them out and they may come back and say, ‘Have you thought of doing it this way?” And It’s better,“
Max Sheridan, Managing Director, Algeos
Our partnership approach
A true business partner
From the very first conversation to your ongoing needs
We believe great IT support starts with understanding your business. Here’s how we turn that belief into reality
Here’s how we turn that partnership into a reality
How Newport accelerated order processing and gained strategic insights from their existing SAP.
IT & security FAQs
Our managed services include proactive monitoring, help desk support, hosting, security management, regular maintenance, strategic IT planning and technology consulting. We ensure our service packages meet your specific business needs and budget.
We respond to critical issues within an hour (average = 15 minute), with an average resolution time of under 4 hours. All issues are prioritised based on business impact, with clear communication throughout the process.
No. We serve businesses with 10-200 employees, but our flexible approach means we can scale our services to match your needs. As a family-run business ourselves, we understand the challenges of growing companies.
Yes. Each client has a dedicated account manager who knows your business inside out, plus direct access to your support team. You’ll never have to explain your setup repeatedly or deal with anonymous help desk agents.
We have a structured onboarding process that includes a thorough assessment of your current environment, documentation of all systems, and a carefully planned handover. We work directly with your previous provider to ensure a smooth transition with zero downtime.
Unlike larger MSPs, we provide personalised service with direct access to decision-makers. Unlike smaller providers, we have the resources and expertise to handle complex environments. We’re large enough to deliver but small enough to care.
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