Telephony is the foundation of business communications. It enables internal collaboration and external connectivity. It facilitates the sharing of information, the enhancement of idea and the development of relationships. It is the basis for a wide variety of aftersales care and support functions, and underpins the contact centres which maintain customer relations.
But telephony is no longer just about voice. Next-generation enterprise telephony integrates with other communication channels, such as video and instant messaging, to enable multi-faceted, unified approaches to both internal and external communication.
We supply hosted telephony from 8×8, a world leader in hosted unified communications. IT offers only cloud-hosted VoIP phone service with inbuilt web conferencing and instant messaging, for a truly multifaceted approach to collaboration through voice, video and text.
As a cloud-hosted solution, 8×8 requires no complicated PBX hardware and the entire system is setup and managed via an online portal, offering seamless management and centralised visibility and control.